COMPLIMENTS AND COMPLAINTS

Please complete the below form should you wish to lodge a formal
compliment or complaint.

    Is this a compliment or complaint:

    ComplimentComplaint

    Details of other person or doctor involved in this complaint/compliment:

    Date of Incident:

    Description of compliment or complaint:

    I give permission that my personal details be shared with the involved parties

    • I hereby consent to the personal information provided by me to be used for delivery of services offered by Geneway™.
    • It is my legal obligation to provide correct information in the contracting with Geneway™ and where such information has been changed, I am obliged to inform Geneway™ accordingly.
    • I am aware that I can unsubscribe to any newsletters, campaigns, communications from Geneway™ by notifying them accordingly.
    • It is my right to request Geneway™ to delete and cease to use any of my personal information subject to any legal obligation on Geneway™’s side to keep same.
    • There is a legal obligation for Geneway™ to retain your information for 5-years from date of contracting, whereafter it will be destroyed in a POPIA compliant manner.
    • Should I believe that there has been a misuse of my personal information, I am aware that I can lodge a complaint with Geneway™ and / or the Information Regulator at inforeg@justice.gov.za

    I hereby acknowledge that I understand and agree to the above mentioned statements.


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